Happy with the onboarding but labels can be confusing
You’ve built a useful training program and the onboarding flow is quite smooth overall. The training materials cover everything logically, though I found some of the wording in the software a little confusing at times. For example, some of the labels on the menu didn’t immediately make sense, forcing me to guess their function instead of having it clearly spelled out. This added a bit of delay in getting comfortable with the tools. However, once I got past that, the dashboard and calling features were straightforward and did exactly what I expected. I’d tell a friend that the software and training are solid, but the navigation labels could use a little polishing to make the onboarding process faster and more intuitive. Despite the minor hiccup, the overall experience was very positive and the support during onboarding helped fill in those gaps.