Happy with support during my actual working hours
I found the telephonic support aligned well with the hours I usually work, which was very convenient. When I encountered issues with the dialer or needed clarity on database updates, support was available without needing to wait outside of my schedule. Their assistance was practical and focused on resolving my queries quickly rather than overwhelming me with technical details. This made it easier to continue my workflow without interruptions. Automatic updates ran smoothly in the background and didn’t require my intervention, which allowed me to concentrate on tasks. Payment and invoicing were straightforward, and the onboarding training prepared me adequately for all aspects of the software. Overall, the support system felt like it was designed to fit my actual working routine, which gave me confidence using the product.