Happy with hours fitting well, slight oddity though
I'm generally happy with how the pre-purchase information matched my usual working hours, which helped me plan better. The training also aligned well with what I anticipated for the active hours I spend online, which made onboarding smooth. However, I found that sometimes the dashboard updates weren't as frequent as I expected, which caused minor confusion when scheduling calls using the dialer tool. Despite that, the billing cycle's timing corresponded well with my work rhythm, so it was reassuring. I like that the auto-updates keep the software current without needing me to intervene frequently. Overall, it feels like the package was designed with practical daily use in mind, even if there are small timing discrepancies. I'm pleased and expect to continue using these tools regularly because they generally fit perfectly around my work commitments.