handling issues could have been better
So while I was going through the training, I found that things worked fine for the most part but when errors or issues came up they did not always handle them well. For example, during one session the dialer froze and it took way longer than expected for support to help me fix it. Also, some of the onboarding parts seemed to gloss over problems that might happen later, which felt like a miss. The software itself is fine, and the daily tasks generally went smoothly but the way it handled uncomfortable situations left me feeling like more proactive solutions were missing. The automatic updates sometimes caused minor glitches that needed a restart, which was annoying if you were in the middle of work. Overall, I think the training was helpful but could improve by addressing how to manage real time setbacks better in the future and have backup plans ready.