2 out of 52 of 5Unverified experienceSupport and communication
Handled What Went Wrong, But Not Without Struggles
When something went wrong with the dialer syncing, I found WFHI support polite and willing to assist, which I appreciated. They did manage to fix the issue eventually, which was a relief. However, the process to get there felt a bit slow and cumbersome, with back-and-forth emails that paused my workflow. While the drawback was apparent in the effort it took, I admit the outcome was positive since the technical glitch was resolved. I would explain this experience to friends as a mixed one: good intentions and eventual fixes but hindered by a slow response and unclear communication in the middle of the problem.