Handled the glitch — good overall
When I was going through the sales process, there was a moment where something went wrong with the sign-up page. I can’t say exactly what caused it because the rest of my experience was pretty smooth. The software itself was easy enough to navigate after clearing that initial hiccup. The team reached out quickly after I reported it, and they helped me get everything sorted without much hassle. I appreciated how they handled that one issue because it could have delayed everything. After that, the billing and invoicing were straightforward, and the telephonic support was available when I needed it. Automatic updates were frequent and didn’t interfere with my work, which was good because no one wants disruptions. The training material was clear enough for me to understand, and the onboarding process felt well structured. Overall, I’d say it’s a solid service with just minor bumps, but nothing major enough to overturn the positive impression. So yes, I’d give it a thumbs up for how they managed that trouble spot and how things went beyond that.