3 out of 53 of 5Verified purchaseSales and pre-purchase
Handled issues okay but could have been clearer
I expected the onboarding to handle problems smoothly and keep the process transparent throughout. However, when something didn't go as planned during setup, I found the communication a bit lacking. The support replied slower than I anticipated, and the updates to software sometimes happened without much warning. Compared to my past experiences with similar platforms, this felt a little less reliable in terms of managing unexpected issues. The payment and sign-up process worked better than some of the other problems, so that was a relief. Overall, while the system got problems sorted eventually, it wasn’t as straightforward as I hoped. My verdict would be that it’s average, with room for clearer handling of issues.