3 out of 53 of 5Verified purchaseSales and pre-purchase
Handled issues but required considerable patience and attention
Reflecting back on the sales and pre-purchase phase, I recognize that things did not go entirely smoothly. There were moments when the portal did not behave as I expected, and the communication about invoicing and payment complications required persistent follow-up on my part. While eventual resolution was reached, it took considerable effort and patience to work through misunderstandings and to familiarize myself with the complete software onboarding process. The calling tool functionality eventually met my needs, but I felt the overall effort required to get set up was higher than ideal. Despite this, the experience was instructive and gave insight into what to expect.