Halfway through it suddenly clicked – or did it?
Before buying WFHI’s product, I had certain expectations about how intuitive the sales process would be based on their website. At first, I was a little unsure because some phrases seemed technical or a bit overpromised for what I expected. Then, as I started actually exploring the training and onboarding steps, it seemed more reasonable and manageable, which felt reassuring. But what felt like clarity at one moment was followed by confusion when I hit the part with the calling tools — the documentation was not as straightforward as I hoped. I was thinking to myself, "Okay, maybe it’s just me," While trying to make sense of some labels and instructions. Then suddenly it clicked that perhaps this is just how remote workflow tools are, and the earlier concerns were just due to unfamiliarity. Still, the way invoicing and payment matched my expectations was pretty spot on, and customer support helped ease some doubts. So, it was really a mixed journey where parts matched what I thought, parts needed adjustment, and at the end, I felt only moderately confident about how things would play out going forward.