Half the onboarding took its own time
Starting the training with WFHI was a bit of a mixed bag. While the material itself was well-structured, I found there was quite a bit I had to figure out on my own, especially when it came to integrating the software’s calling tools into my existing workflow. The onboarding process took longer than I initially expected because some things weren’t as straightforward as promised. However, the database feature was easy to grasp, which helped balance out the time invested. I appreciated that the automatic updates meant I didn’t have to worry about technical maintenance, though I did spend some time getting used to how these updates affected the interface. The telephonic support was helpful but I didn’t want to rely on it too much since it could be a bit slow at times. Payment and invoice details were spot-on, making that side hassle-free. Reflecting on it, I think the entire process demanded quite a bit of patience and independent learning, which might not suit everyone. I wouldn’t call it smooth sailing, but with some perseverance, it’s manageable.