Hadn’t expected the billing process to be so straightforward
I was a bit unsure before signing up because I’d heard some people found the payment and invoicing a bit confusing. However, once I started the process, I was actually surprised by how clearly everything was explained step by step. The invoices appeared promptly and matched what was discussed, which gave me confidence. Still, I was left wondering if some parts of the training might have benefited from a more structured intro to the toll-free calling tools. So while I was overall positive by the end, I hadn’t anticipated the ease in invoicing but felt a bit uncertain about some features until after trying the software hands-on.