Had to seek support again, not the result I expected
I was expecting the sign-up and onboarding process to be more straightforward based on what I heard, but I ended up needing help again with the software setup, which was disappointing. The initial training felt inadequate for me, especially when trying to understand the database features alongside the dialer, so I was left spinning a bit. I hoped the automatic updates would sort things out, but instead, I had to contact support multiple times. The invoicing and payment process itself was clear, but the rest of the user experience didn’t match up to what I anticipated. I thought I’d get things running smoothly with minimal delays, but that just didn’t happen this time. So, what happened is I’ll probably rely on additional help again next time instead of managing fully on my own, which is not quite the outcome I was aiming for.