Had to repeat myself a lot, tiring process
I found the support somewhat exhausting because I had to explain my issue multiple times before getting a useful response. The waiting time was often long between calls, which made setting up the dialer and database a tedious affair. Although eventually the issues got sorted, the repeated explanations were frustrating, especially when some answers felt generic or irrelevant. Support did help somewhat, but the effort required from my side was more than expected. Overall, the process was quite demanding and wore me out more than I anticipated when dealing with basic technical problems and access clarifications.