Had to push quite a lot to get any reply
Honestly, the people I contacted before buying weren’t very responsive, which was really frustrating. I messaged several times over a few days, asking for details about the training and software features, but got only partial answers or long delays before anyone bothered to reply. It felt like I needed to chase them down repeatedly, which made me wonder if the support would be better after signup. When I finally did get answers, they were okay but not very thorough or friendly. I was hoping for some guidance on how the calling tools and dialer worked in real time, but that information came only through a PDF after a few requests. The invoice and payment process is not something I could confirm before purchase because the communications were so sparse. Overall the effort to get basic info was more than I expected and set a low bar for what I thought signing up might be like. I guess the software might work well but the sales team definitely made the first step much tougher for me.