had to keep up the effort to get help quickly
Trying to get support was a bit of a mixed bag, honestly. When I reached out through calls, the people on the other end were generally helpful once I managed to connect. But getting through wasn’t always straightforward. Sometimes I had to call back more than once or wait longer than I'd hoped before someone picked up. Once connected, though, they seemed to understand my issues well and offered reasonable solutions, especially about the database and calling tools. The automatic updates happened smoothly without me needing to ask, which was cool. I did find the invoicing and payment process easy to understand on my own, so didn’t need help there. All in all, the effort to get in touch with support sometimes took a bit, but once I was through the help felt worth it. If they improved the responsiveness, that would be even better.