Had to invest more effort than expected to get going
I tried using the WFHI software for managing my remote workflow, and while it ultimately did the job, it wasn’t as straightforward as I hoped. The setup took longer than I expected because I needed help understanding the database feature and how to integrate it with my calling tool. The automatic updates sometimes changed settings I had just fixed, so I needed to re-adjust them, which was frustrating. I’m likely going to need assistance again next time I try to reconfigure my workflow or update software versions. The telephonic support was okay but not immediate, so it didn’t fully cover the times I was stuck. I’d say WFHI software can work, but you should be prepared to put in some real effort to keep everything running smoothly without outside help.