had to figure out way too much myself; onboarding needs work
Honestly, the only thing I can really say that worked okay was the database feature – it was pretty straightforward once I got used to it. Rest of the onboarding was kinda all over the place and I had to work out so much on my own. I mean, the training promised some guidance but it felt too generic and not very hands-on. The dialer tool kept glitching during initial setup, and support felt hard to reach sometimes. Also the automatic updates sometimes made the software behave unpredictably, which was an extra headache. Sign-up and payment process went through okay, but nothing special either. Overall, I was expecting a bit more stepwise support and clearer instructions because figuring it out myself took longer than it should have. I guess for someone who's patient and tech-savvy, it may be manageable, but for most people, this onboarding might feel frustrating and unfinished. So yeah, database good, rest not really what I expected.