Had to figure out too much by myself, software didn’t guide me enough
I have been using the software for a while now but honestly, a large part of my experience involved working things out on my own. The onboarding flow was supposed to be straightforward, yet I found that many features, especially the dialer and database, needed a lot of trial and error to grasp properly. The updates came automatically, but with no clear notes or explanation it was difficult to tell what changes impacted my workflow. I did try to reach out to telephonic support on a couple of occasions but could not get detailed assistance, which meant I had to rely on my own resources mostly. The payment and sign-up process were reasonably clear, but beyond that, there was little structured guidance. Overall, I cannot say this software was fully user-friendly for me because I was left to figure out most steps without effective stepwise help. My verdict is that the experience demanded too much independent problem solving.