The sales process was mostly smooth, but I found that certain parts of the onboarding and database f

The sales process was mostly smooth, but I found that certain parts of the onboarding and database f

The sales process was mostly smooth, but I found that certain parts of the onboarding and database features weren’t fully explained upfront. While the team was helpful when I reached out, a lot of the specific details about configuring the dialer and managing automatic updates I had to work out myself. This wasn’t a huge problem, but it did mean spending extra time experimenting to understand the software’s capabilities and limits. The invoicing and payment were clearly communicated, so that part was fine. Overall, the experience left me feeling I could have used some more initial guidance on key features.