Using the platform has been a mix of good and not so good for me. The sign-up and payment process wa

Using the platform has been a mix of good and not so good for me. The sign-up and payment process wa

Using the platform has been a mix of good and not so good for me. The sign-up and payment process was pretty straightforward, invoices came as expected so no issues there. However, when it came to support and communication, I found myself having to figure out many things on my own. The telephonic support was helpful occasionally, but I wouldn’t say it was always very clear or prompt. Sometimes explanations were a bit technical and I had to keep calling back to fully understand some features. The database and calling tools are valuable but took me quite some time to integrate comfortably into my daily routine because the system didn’t come with as much guided handholding as I hoped. Automatic updates were a positive point since they kept the software running smoothly without interruption. The training and onboarding seemed decent, but again, I feel more detailed instruction or easier access would’ve reduced the learning curve significantly. Overall, I think this platform can be useful but expect to invest a fair bit of your own effort to get the hang of everything without perfect support every step of the way.