The training program was supposed to help get me started, but honestly, I ended up spending most of
The training program was supposed to help get me started, but honestly, I ended up spending most of the time figuring out things without much real guidance. The onboarding materials felt quite basic and lacked detail, especially about how the calling tools are supposed to integrate with the database feature. I was expecting a step-by-step walkthrough, but instead, it was more like vague instructions that required trial and error on my part. I tried to get telephonic support a few times as well, but the responses felt scripted and didn’t solve my practical issues around using the dialer and software updates. Setting up my account and understanding the payment flow also involved a lot of self-learning or searching through forum threads separately. Overall, I’m very weary of having to handle so much by myself just to get started. It's frustrating to invest time without getting proper support or clear training for essential things. I really hoped the software and onboarding would feel more tailored or straightforward than it actually was, but sadly it was quite the effort to get even basic functionality working properly.