Honestly, the support wasn’t very forthcoming when I needed help. I spent a lot of time trying to un
Honestly, the support wasn’t very forthcoming when I needed help. I spent a lot of time trying to understand how the software worked because the onboarding material was minimal. The dialer tool felt confusing at first without proper guidance, and I couldn’t easily get answers on the phone. There was a short delay when I first signed up and awaited confirmation, but that was manageable. However, when I tried to update the database feature, I didn’t get clear instructions and ended up experimenting myself. The automated updates were a bit opaque too. Summing up to a friend, I’d say you get the basics okay, but mostly you have to be quite self-reliant to understand everything. The lack of more extensive support and clearer communication really stood out for me as something they could improve.