2 out of 52 of 5Verified purchaseTraining and onboarding
Had to figure out a lot on my own, onboarding was rough
The training and onboarding process was mostly self-driven and I had to put in a lot of effort to understand how to use the software effectively. The materials provided were limited and lacked clear step-by-step guidance, which meant I spent considerable time searching for answers myself. The dialer and database features weren't explained in detail, so I had to learn through trial and error. Telephonic support was accessible but often focused on generic responses. The automatic updates introduced changes that were not clearly communicated, resulting in more confusion. Overall, the onboarding required much more individual effort than I expected and could have been smoother with better training resources.