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WFHI review

Had to figure out a lot on my own, not quite what I hoped

2 out of 52 of 5Verified purchaseSales and pre-purchase

Had to figure out a lot on my own, not quite what I hoped

Between exploring the product and trying to make sense of the various features, I found myself mostly relying on trial and error because the pre-sale information wasn’t as comprehensive as I expected. While the sales materials introduced basic concepts, a lot of the setup details and nuances about the software’s behavior had to be learned by myself. This made the early days a little frustrating because I kept running into unclear areas where no immediate guidance was available. On the bright side, the interface was fairly intuitive once I experimented a bit, and the telephonic support was polite when I finally reached out, though not very proactive. Honestly, I’m glad I stuck around because I see the value in the software, but I think it would have been better if more of the learning curve was supported directly from the start rather than me figuring out many things hard way. I’d tell a friend that it’s not impossible, but expect to spend considerable time self-learning.

Indira DhawanArunachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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