Had to figure out a lot myself
Before deciding to sign up, I went through the sales presentation and initial information sessions. They gave a decent overview but left out some practical details that turned out to be important later on. I found myself needing to work out how some features connected with my workflow without clear guidance from the support or sales team. The sign-up steps were mostly clear, but the invoicing and payment details needed more explanation upfront. I wasn’t sure how automatic updates would affect my access or if telephonic support was included without extra fees until I experienced them directly. On the plus side, the database feature and calling tools seemed promising once I got the hang of them. Overall, the sales and pre-purchase experience was a mix — some parts were helpful, others less so. I wished there was a more straightforward walkthrough or a detailed FAQ before buying, as I had to fill in some blanks myself. If you’re someone comfortable with a bit of trial and error, this might work okay. Otherwise, expect to invest time figuring things out on your own before you fully leverage what WFHI offers.