Had to figure most of the sales details on my own, which was frustrating

Had to figure most of the sales details on my own, which was frustrating

I found the sales process less guided than expected, and it became clear that I needed to work out a lot of the details on my own. The explanations about the software’s calling tools and database features were minimal in the initial contacts, so I spent quite some time just trying to understand what was included and how it would fit with my needs. The sign-up, invoicing, and payment explanations also weren’t comprehensive, which left me unsure for a while. The moment it clicked for me was only after reviewing several manuals and videos independently. I wish there had been clearer upfront communication to avoid this confusion and extra effort on my part.