Had issues pre-purchase but some parts were fine
Before deciding to buy, I had some problems with how the WFHI sales team handled my questions. Initially, there was a delay in getting clear information about the features of the software. It felt like I had to push repeatedly to obtain straightforward answers, which was frustrating. On the positive side, once I signed up, the onboarding team was more proactive and explained the setup process fairly well. The training materials were comprehensive enough to help me understand how to navigate the calling tools and database effectively. However, the initial confusion about payments and invoicing left me uncertain about the commitment I was making. I would tell a friend that the sales approach could be improved to avoid misunderstandings, but that once inside, the software and training are reliable. It's a bit of a mixed bag; the pre-purchase experience could make you hesitant, but the product itself is solid overall despite a somewhat complicated sign-up.