Had better software before; mixed feelings about training here
Honestly, comparing this training to what I have used before was a bit tough. On one hand, the onboarding had plenty of content and tried to cover the software features in detail, which I appreciated. But on the other hand, I kept feeling that the pace was off sometimes, either too slow or a bit rushed for certain parts. The terminology used in the training sessions often didn’t match what I expected, which made it harder to connect it with actual software tasks I was handling. The dialer and database modules felt complicated despite the walkthroughs. I also missed more hands-on demos and examples to get better confident in remote workflows. The automatic updates were okay and did not interfere, but I never felt fully ready by the end of training unlike with previous programs I tried. Telephonic support was available but at times took longer to respond than I liked, so some doubts lingered for a while. I guess my honest take is that while the training had some positive points, it fell short of the seamless experience I was hoping for based on past use. The overall package needs tighter alignment to truly feel efficient and easy for new users.