Great training, ideal for fixed schedule workers
I found the training and onboarding process to be quite thorough and well-structured, fitting nicely into my working hours which are pretty regular. The sessions were paced in a way that allowed me to absorb the information without feeling rushed, which is crucial when balancing other responsibilities. However, if someone works irregular or very flexible hours, the scheduled training might not fit as well into their routine. Also, while the material covered everything needed to use the software and dialer effectively, I did notice occasional assumptions about prior familiarity with similar tools. So, for someone who needs absolute basics, there might be a learning curve. Overall though, for my needs, it's a solid fit and I would recommend it to those with a clear working schedule and some tech comfort.