Great support if you want clear instructions, but maybe not for everyone
So, my experience with support and communication was generally very positive because the team took the time to explain things quite clearly. They helped me understand the onboarding flow and how the calling tools and dialer worked with the database feature. Sometimes I found the explanations a bit detailed but that was good for me as I prefer understanding all steps. However, if you’re someone who just wants quick answers without much detail, this might feel a bit too much and lengthy. What really stood out was how they circled back to points I was unsure about multiple times, which I appreciated. The telephonic support was friendly and patient, so that made the process smoother. I wouldn’t say it’s for people who need super fast responses, but for those who value clear and thorough communication, it’s just right. Besides, the online training tied in well with support calls, which helped me get a good grasp overall. Just to repeat, if you get impatient quickly or want minimal talking, this might not suit you. But for anyone open to learning and talking through steps, it’s a great match.