great support but sometimes slow to respond too
Hey so I’ve been using wfhi’s service for about a month now and I gotta say the support is really solid overall. Like whenever something’s off with the dialer or database, support has been there to help get things sorted out pretty quickly even if not instantly. But some days they responded faster and other days it took longer, which was a bit annoying when I needed quick fixes during busy work hours. Still, the way they patiently explained every step was really helpful, and I appreciate that they didn’t just send automated replies or leave me hanging. Compared to my first contact with them, the day-to-day support felt more personal and genuinely focused on fixing issues rather than just ticking boxes. So yeah, good and bad sides, but mostly good if you can handle some wait times on occasion.