Great overall, but missed a clearer timeline
I found the onboarding and training process with WFHI to be generally straightforward and quite helpful. Getting set up took a bit longer than I initially expected because I had to wait for some automatic updates and familiarize myself with the dialer and database features. The training was detailed, which I appreciated, but there was no clear estimate on how long the entire onboarding would take at the start. That lack of a timeline made it a bit tricky to plan my own schedule around it. The support team was responsive when I called in, which speeded up some confusing points in the dialing tools. However, it would have been better if the initial setup flow included some kind of progress indicator or estimated effort to help new users gauge their readiness. Invoicing and payments were handled smoothly, which is always a relief. Overall, I would say the training met my needs well, but a little more clarity upfront about the time requirement would improve the experience significantly.