Great overall but had to figure out some things myself
My experience with the WFHI training and onboarding was positive overall, though there were aspects I had to work through on my own. The training sessions covered key features effectively, and the onboarding steps laid out the software's capabilities in a logical way, helping me get started efficiently. However, some of the software’s more advanced functions such as using the database filters and setting up customized dialer preferences weren't deeply explained during the sessions. While the automatic updates and invoicing process felt smooth, these deeper configurations required me to experiment and learn through trial and error. I appreciated that support was available when I needed it, but most of the exploration and mastering of those parts came from self-driven effort. Despite this, I wouldn’t say the self-navigation was a drawback; it let me better understand how to tailor the tools to my workflow. Balancing these points, I think the overall experience was solid though a bit more guided insight on advanced features would enhance new user comfort. Still, the core training and onboarding made me comfortable enough to keep using the software effectively.