Great ongoing support but setup might need some patience
I found the telephonic support from WFHI quite helpful for the occasional troubleshooting after the initial setup. The training materials were clear enough to get me through the onboarding without constant assistance, which suited me well since I prefer self-paced learning. However, if someone expects rapid set-up or lots of hand-holding, they might find it challenging. The automatic updates were smooth and did not disrupt my workflow, which I appreciate as I didn’t want downtime. The sign-up and invoicing went well with minimal issues, so the administrative side was tidy from the start. Overall, this service suits those comfortable with technology and patient about setup. If you need extensive help throughout, this might not be perfect. But for me, once I crossed onboarding, the support was there when needed without overwhelming me.