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WFHI review

Great onboarding, but missing refresher sessions

5 out of 55 of 5Verified customerTraining and onboarding

Great onboarding, but missing refresher sessions

The training and onboarding process was very helpful and clear. I was able to get up to speed with the software without major issues. The instructions were well laid out and the support was readily available when I had questions during setup. However, I think one thing that could be improved is providing refresher sessions or follow-up help in case any doubts arise later. For now, I feel confident using the system on my own, but next time around, I might want some quick assistance or updates on new features to get adjusted faster. Overall, the process was smooth and I appreciate how straightforward the onboarding was. It made the initial experience much less stressful than I expected. I hope future training includes some brief catch-up sessions so that users like me can stay informed without needing to reach out each time for help.

Mahesh KharadePunjab, IndiaExperience: Published:
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