Great for those who appreciate clear processes, not for everyone
I found the support and communication steps to be in a clear, logical order throughout the onboarding process. Each step built on the previous one without skipping important details, which made following along straightforward. This setup suits someone who likes a well-structured sequence and values guidance during each stage. However, it might not suit people who prefer to explore things in their own order or want to dive straight into the more complex features without going through the basics. The telephonic support was neatly coordinated with the stages I was at, so I felt that my queries were addressed at appropriate times without being overwhelmed. Overall, the sensible progression helped me learn efficiently without frustration or guesswork, but I can see this approach might feel limiting or slow if you’re more independent or experienced with similar software.