Great for those comfortable asking for help
I found the support from WFHI really helpful, especially during the first few weeks of using their software. The on-call assistance was friendly and efficient when I needed help figuring out the calling tools and database features. Each time I contacted them, the telephonic support staff took the time to listen carefully and guide me through the issues in a clear manner. This made me feel confident about using their services, even though I’m not extremely tech-savvy. The automatic updates ran quietly in the background and rarely interrupted my workflow, which I appreciated. I think the onboarding and training were well-structured overall, but I was glad to have the option to call for help because some parts needed a bit more explanation. If you’re someone who prefers to work independently without much back-and-forth, this might not be the perfect fit, but for those willing to ask questions and learn, it suits quite well. I would definitely consider using their support again if needed.