Great for tech-savvy, might feel tricky if not
So the support is pretty helpful when things go wrong, but I bet it depends on what kind of user you are. I tried calling them a few times when I couldn't figure out some of the telephonic features or when the dialer acted a bit weird. They were patient and explained stuff, though sometimes I felt they expected me to already know some basics. For someone who's comfortable with tech, the interaction should be fine, but if you're less familiar, it might get frustrating because you end up needing to understand a lot on your own. The communication was casual enough, so it felt easy to ask questions, but they didn't do much hand-holding, you know? That could be a drawback for beginners. Also, the support team made sure to follow up, which was great; they didn't just leave me hanging. In summary, this service suits people ready to self-manage mostly but who can get on a call when needed. If you want lots of help at every step, this might not be the best fit, but for others, it can work well.