Honestly, I was pretty nervous jumping into WFHI’s software and support at first, like I wasn’t sure
Honestly, I was pretty nervous jumping into WFHI’s software and support at first, like I wasn’t sure if I’d manage on my own. But their telephonic support really helped me feel more confident by the time I’d gone through the onboarding flow. The team was approachable and walked me through setting up the database feature and using the dialer tools, which made a big difference. Now I feel like I can actually handle the automatic updates without fuss. That said, if you’re someone who wants step-by-step live help all the time, you might find it a bit too DIY, since priority assistance is good but can sometimes take a little while to get to you. For folks who like to learn and try things out before calling support, this is absolutely a solid choice. So yeah, definitely suits the independent types, but not if you want every little thing spoon-fed to you.