great for self-starters, not for those who want quick fixes
I tried the WFHI training and onboarding for managing my remote setup and have found it pretty useful on a day-to-day basis. Initially some terms were unclear but the instructions and updated software made it easier to keep going. I liked the way the calling tools and dialer functioned, no major glitches during the week. The database feature suited my workflow well but sometimes I felt the dashboard had too many buttons and could be simplified. Day-to-day use was mostly smooth with only occasional confusion about specific steps. Support was helpful but didn’t respond instantly all the time which was fine for me because I like figuring things out myself. I think this training and software combo would suit people who are comfortable exploring and learning as they go, not those who want everything given right away without any effort. The invoicing process was clear and payment straightforward so no issues there. I’ll keep using it because after the initial adaptation period it feels stable and quite functional.