Great for beginners, but not quite right for pros
I was really hoping the software and tools from WFHI would be easy to find and use straight away, and I have to say, it was mostly smooth. The sign-up process was clearly laid out and the invoicing didn't confuse me at all. The training helped me get onboarded without too much hassle, although I did find some of the dialer features a bit more advanced than I needed. The automatic updates happen without fuss, which is great, but the database feature felt a little clunky sometimes, which slowed things down for me. I think this software would be perfect for someone just starting with remote workflows because it guides you gently and the support is pretty responsive. However, if you're someone with a lot of experience already, some features might seem a bit overkill or not that flexible. Telephonic support was decent, not exceptional but definitely helpful when I needed quick answers. All in all, I’d say it’s ideal for newcomers who want structure but maybe not the best for heavy users who want everything customizable. This honesty is important as I know what fits me well might not fit others the same way, but overall finding what I needed was an easy enough process.