Great for anyone who’s patient with onboarding
I found the WFHI onboarding and training quite thorough, which took some time initially but got me up and running eventually. The step-by-step training helped even though it wasn’t the fastest process. This might not suit someone who wants to jump in immediately, but if you have the patience to follow all the modules and setup, it’s rewarding. The dialer and database integration were explained well during training, and I appreciated how the automatic updates kept improving the system without requiring much manual intervention. What I really liked was that the onboarding flow was logical and the telephonic support was ready whenever I was stuck, which made the wait worth it. If you’re comfortable with a slower start in exchange for a solid foundation, this will suit you well. Otherwise, it might feel a bit slow.