Got what I needed, though some things weren't super clear
Hey! So, I went through the whole sales and pre-purchase thing with them, and you know, found it pretty straightforward in the end. The folks on the phone explained most of the stuff clearly, especially how the sign-up, invoicing, and payment process worked, which made it easy for me to get going. I liked that the software and training offering were described honestly, no big promises that you sometimes get elsewhere. But between us, a couple of times I felt the info about the calling tools and the dialer could have been laid out a bit better. Like, I wasn’t 100% sure about some parts until I fiddled around with the software myself. The database feature, on the other hand, was explained well and was easy to understand. Also, when questions popped up, their telephonic support helped fix things out pretty quickly, which was nice. Overall, I do feel I got what I wanted and needed from the process, although some little details could have been clearer from the start. Still, the way it all came together meant I could start using the system without too much trouble, which I thought was the main thing.