got what I needed, might go back for more
I purchased the WFHI software after carefully looking into what was on offer and wanted to see if I could handle the onboarding by myself. I managed to get through the sign-up and invoicing quite smoothly, though I did find some parts of the setup weren’t as immediately self-explanatory as I hoped. Still, I liked the product enough that I think I would feel comfortable coming back if I needed further assistance. Their telephonic support was quite helpful when I reached out with questions, which gave me some confidence. However, I did rely on those calls to get me over some small hurdles that I couldn’t quite figure out on my own. The automatic updates didn’t disrupt my workflow much, which was a relief. I’d say for a first timer like me, I did need some guidance but nothing that felt unreasonable. All in all, the result was positive and practical. Next time, I expect to have an easier time, but I wouldn’t hesitate to contact the support again if I get stuck or need clarification on the software features.