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I’ve come through the training and onboarding process a couple of times now, so it’s a bit like I’m

4 out of 54 of 5Unverified experienceTraining and onboarding

I’ve come through the training and onboarding process a couple of times now, so it’s a bit like I’m

I’ve come through the training and onboarding process a couple of times now, so it’s a bit like I’m repeating myself. The dashboard is straightforward once you get used to the layout, and the search bar does help in tracking down what you need, especially the calling tools and dialer tutorials. However, early on I remember feeling it was a bit scattered; some sections are nested deeper than I expected, which adds time digging through menus. The database feature was clearly explained, and the automatic updates didn’t disrupt my workflow, which is good. The sign-up and payment process took a moment to get used to, but invoices arrive promptly and the telephonic support is pretty useful when questions come up. Overall, I’d say you find what you need, but it's not always immediately obvious where it's hiding, which can feel a bit frustrating when you’re trying to move fast. Still, once past that, the software and training are solid enough to get the job done and hold up well day to day.

Adnan RaoManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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