Got what I needed but had to figure quite a bit on my own

Got what I needed but had to figure quite a bit on my own

So, I was using the platform and honestly, the sales and pre-purchase info was mostly there, but a lot of the details about the software features, training flow, and database management I kind of had to discover myself. It's like they gave a broad overview but left the fine print and usage specifics for me to explore while signing up and setting up. Not bad, but I was expecting maybe a more guided approach or clearer pre-purchase explanations. Because of that, I spent some extra time figuring out the dialer and how auto-updates affected stuff. Despite that, I ended up happy with what I got overall. Just thought it could be smoother before you commit, if you get what I mean.