Got what I needed after figuring some things out
The telephonic support was there when I needed it, but I often found that I had to work out several issues by myself before calling in. The guidance during the onboarding was generally clear, though certain terms were not immediately obvious in their meaning, causing minor confusion early on. However, once I got familiar with using the dialer and managing the database, the process became simpler. Automatic updates were delivered smoothly without interrupting my workflow, which was a plus. The invoicing and payment process was straightforward and the documentation helped reduce guesswork. Overall, although I had to do some troubleshooting on my own, the end results were positive. Support was steady and helpful once engaged, but a bit more proactive assistance during initial setup would have improved my experience. I feel the system works well, but it takes some effort before it feels seamless.