Got what I expected, but might need more help next time
When I was deciding whether to buy WFHI's software and training, I was hoping for a smooth sign-up and a helpful onboarding experience. The process did meet my basic expectations — I got my invoices on time and the payment system was straightforward, which made it easy to get started. The training covered the essentials pretty clearly and the dialer worked fine once I was set up. However, I did occasionally feel like I needed a bit more guidance, especially with some of the advanced features that weren't immediately obvious. The documentation helped, but I wouldn’t say I was fully confident right away. As for support, it was responsive when I reached out, so if I need more help next time, I’m fairly sure it’ll be there. So overall, I’d say what I got matched what I expected for the most part but with some room for extra assistance that I might look for going forward. It’s practical and functional for now, but I know there’s more to explore that I haven’t quite mastered yet. If you want a solid start and don’t mind figuring out a few things as you go, WFHI will do the job. Just be ready to ask for help if you want to get deeper into it.