Got up and running thanks to responsive support
I found that whenever I had a question about the training modules or the onboarding steps, the team was pretty quick to respond. Sometimes I’d circle back around to the same doubts, but they patiently clarified every time. This meant that even if the software wasn’t immediately intuitive, their responsiveness really helped me get to the point where I could work comfortably. I guess the result is what matters most: I ended up able to use the calling dialer and database features without too much trouble. It could be smoother in places, but overall, the human support made a difference.