Got up and running pretty well, though it took longer than I thought
Starting with WFHI's training and onboarding, I found the overall process quite thorough but definitely a bit lengthier than I anticipated. The modules were well organized, guiding me through the software features like the dialer and database access, but absorbing everything and actually becoming fluent took some extra time. I was expecting to get going faster, but each step seemed to require attention to detail, especially the parts involving integration of calling tools with the tracking system. The automatic updates were helpful since they kept the software current without interrupting my work, so that was a plus. Payment and invoicing went smoothly, which I appreciated, but the wait for some telephonic support responses made the learning curve feel longer. In the end, I did manage to set things up well and feel comfortable using everything now, so I guess it balanced out, just a bit slower than I hoped.